Terms and Conditions including for Video Consultations

Document Control

1. Confidentiality Notice

This document and the information contained therein is the property of MediCore Clinic UK  (“the organisation”) T/A House of Health. For the purpose of this document, MediCore clinic UK will be used as the entity name.

This document contains information that is privileged, confidential or otherwise protected from disclosure. It must not be used by, or its contents reproduced or otherwise copied or disclosed without the prior consent in writing from MediCore Clinic UK

1. Document Details

1. Document Revision and Approval History

Medicore Clinic UK offers private video consultations by appointment, expanding accessibility to affordable GP services for all. This service is designed to be a convenient option for individuals who cannot visit the clinic in person or require medical advice that doesn’t necessitate an in-person doctor visit. Video consultations are particularly valuable when seeking health information, potentially diagnosing certain health issues, and sometimes even initiating treatment and investigations. It’s important to note that this service is not intended to replace comprehensive healthcare or serve as an alternative to the NHS or your NHS GP. There may still be instances where advice from a video consultation results in the recommendation to see a doctor in person.

Usage Guidelines:

Please refrain from using Video Consultations in cases of urgent or emergency health problems. Video Consultations should never be utilized in the event of a medical emergency, such as chest pain, breathlessness, stroke, or severe abdominal pains. If you suspect an urgent or emergency health issue, it’s crucial to dial 999 immediately or seek alternative emergency medical services.

These terms and conditions have been established by Medicore Clinic UK, allowing patients to access GPs online on a self-payment basis.

About Medicore Clinic UK:

Medicore Clinic UK LTD is a registered company in England (company number 13968574) that offers appointments for Video Consultations alongside in-person consultations. This aligns with our core mission of providing convenient and affordable access to GP services for those who opt for our services.

We are regulated by the Care Quality Commission (“CQC”), under registration: 1-17707727762, an independent regulator overseeing health and social care services in England, including GP practices.

Medicore Clinic UK facilitates connections between individuals in the United Kingdom (“Customer”, “Customers”, “you”, “your”, “yourself”) and our Doctors (the “Doctors” or “General Practitioners”) via streaming video. This allows for medical advice and relevant administrative services to be provided when medically appropriate (the “Services”).

All our doctors are experienced general practitioners registered with the UK General Medical Council: www.gmc-uk-org.

IT REQUIREMENTS FOR CONNECTING WITH US:

We will make every reasonable effort to connect you with our Doctors, taking into account minimum specification requirements (which may change over time). Presently, the minimum specification requirements include:

BROWSERS SUPPORTED:

Please be aware that Internet Explorer is not supported for video services. Supported browsers include:

Chrome

Safari

iOS Safari 11.2 and above

Firefox

Edge

Samsung Internet

INTERNET CONNECTION SPEEDS:

To use Medicore Clinic UK video consultation services, an active Internet connection with a minimum of 2 mbps of available bandwidth is required. For optimal quality, we recommend a minimum of 5 mbps of available bandwidth.

You are responsible for configuring your information technology and computer programs to access our service, and it is advisable to use your own virus protection software.

At times, you may receive notifications of private and possibly time-sensitive information for your review. Therefore, consider accessibility when selecting the email address for appointment arrangements or information updates within your Portal.

INFORMATION YOU PROVIDE:

The doctor-patient relationship is built on trust. Any medical advice or diagnosis provided by our Doctors is based on your description of symptoms or personal health data you provide. You understand that remote online GP consultation have their limitation for instance, no physical examination and will be purely based on information provided by YOU.

You affirm that the information you provide is accurate to the best of your knowledge. You have the choice to share your medical records with your NHS GP, and you are responsible for providing us with the address and contact details of your registered NHS practice to facilitate record sharing.

If you do not have the details of your NHS practice and wish to share your records, we will provide you with a record of your consultation via your Portal. You are then responsible for delivering it to your NHS GP using a suitable method based on your circumstances.

IDENTITY AND AGE REQUIREMENTS:

To access our services, you must be at least eighteen (18) years old and possess the legal right, capacity, and ability to accept and agree to these Terms and Conditions.

When booking a Medicore Clinic UK appointment, you must provide accurate information, including your name, postal address, Photo ID, NHS Number, DOB, mobile phone number (do not provide landline numbers), email address, and password. Additionally, you must present your ID at the time of booking and during the video consultation for confirmation purposes.

Medicore Clinic UK reserves the right to refuse access to appointments at its discretion, regardless of previous successful registration or usage of our services.

Children under 18 must have their parent or guardian book the appointment using the parent’s details and provide the Doctor with photograph ID and birth certificate. They must also confirm permission for the child to consult with the Doctor. After obtaining consent and identification, the child can continue with the consultation, with or without a parent/guardian present.

In order to ensure the safety and protection of all our patients, we may need to conduct identity verification checks for individuals seeking our services. Essentially, this is done to confirm your identity.

During your consultation, we may request photo identification to verify who you are. This will always be necessary when scheduling a consultation for someone under the age of 18. Failure to provide this identification may result in our inability to provide any services, and we may cancel any scheduled consultations at that point.

SERVICES:

APPOINTMENTS FOR CONSULTATIONS:

Our consultations are scheduled in 15-minute appointment slots. Please be aware that the minimum purchase is a full 15-minute appointment; individual minutes cannot be purchased separately. Therefore, using any portion of a 15-minute appointment incurs the same charge for the entire duration. You acknowledge that no rebates, refunds, or compensation will be provided if you do not use the full duration of the appointment.

IF YOU ARE LATE FOR YOUR APPOINTMENT:

If you begin your appointment late, it is generally not possible to exceed the 15-minute appointment duration, as there may be other patients with pre-booked slots waiting for their turn. We reserve the right, within reason, to conclude the video consultation when the 15-minute time period has elapsed. Alternatively, if time is available and no other patients are waiting, we may charge for another full 15-minute appointment. The possibility of extending your appointment can be discussed with your Doctor, but please understand that this may not always be feasible.

IF YOU REQUIRE A LONGER APPOINTMENT THAN 15 MINUTES:

Each consultation is considered a single appointment. If you require more than 15 minutes, please book a 30-minute appointment when making your reservation. It’s important to note that booking a 30-minute session entails no refund if you do not utilize the full 30 minutes with the Doctor.

BOOKING AN APPOINTMENT:

We offer an online booking system via our website, with appointments available for booking at a minimum of 60 minutes in advance. Video appointments can also be booked by phone, with a minimum booking window of 60 minutes prior to the video appointment.

Upon booking your appointment, you will receive confirmation via email. If you do not receive confirmation within 5 minutes, please contact us at 01218241600 to verify that we have received your booking request.

Medicore Clinic UK will promptly notify you by email if any amendments, changes, or cancellations to your booked appointment are necessary.

PRESCRIPTIONS:

Please be aware that there is no guarantee of receiving a prescription for any medication. The decision to issue a prescription lies solely with your Doctor during the current consultation, subject to the limitations set by the Medicore Clinic UK medical team.

The cost of a private prescription is not included in the consultation fee. ( All prices will be charged according to the prices mentioned on the website).

Private prescriptions from Medicore Clinic UK are not NHS prescriptions. You have the choice to fulfill private prescriptions at a pharmacy, with the cost determined by the fulfilling pharmacy and beyond the control of Medicore Clinic UK or the Doctors. The decision to fulfill a prescription and the associated costs are entirely at your discretion. This also applies to repeat prescriptions.

Any prescription obtained through Medicore Clinic UK is valid only for use at legal UK pharmacies. You understand and agree that these prescriptions are for your personal use, and you commit to carefully reading all provided information and following the Doctor’s instructions regarding prescribed medicines. If you have questions or do not fully understand the reasons for any prescribed medication or related instructions, you agree to contact one of our Doctors, another qualified healthcare professional, or a pharmacist for clarification.

Prescriptions like HRT ( hormone- replacement – therapy) & oral Contraception may need an up to date Blood pressure check , weight and height ( BMI check ) , as this is a REMOTE service we expect you to have these vital measurements available for your consultation, else we may need re-arrange the appointment

Please note that Medicore Clinic UK’s medical team may restrict certain medicines that Doctors can prescribe via the system. Some medicines, such as controlled medications (Annexure 1 – Schedule 1, 2, 3 & 4), medications requiring specialist prescribing and monitoring (e.g., some ADHD treatments), and injectable medications (except for life-saving or life-preserving purposes), will not be prescribed by Doctors under any circumstances.

LABORATORY SERVICES:

In many cases, laboratory investigations are crucial for addressing health concerns raised during video consultations. Medicore Clinic UK aims to facilitate such investigations when medically and ethically appropriate. If your Doctor believes testing is necessary, you will be referred to your GP or any other private health care provider for further action. We do not offer any blood tests from Medicore clinic UK , we can only advise you the best next steps in terms of need for biochemical analysis

REFERRALS FOR DIAGNOSTIC SERVICES:

We can refer you to private local diagnostic service providers for imaging tests (e.g., X-ray, Ultrasound scans, MRI, CT scans) if deemed medically appropriate by you and your Doctor. This referral is typically made in the form of a letter to the provider, outlining the requested diagnostic tests and the medical reasons behind them.

It is your responsibility to present this letter to your chosen private provider and arrange for the investigation. Any costs associated with these tests are entirely your responsibility and are not covered by the video consultation fee at Medicore Clinic UK. While we will make reasonable efforts to ensure our referral requests are acceptable to diagnostic providers, we cannot guarantee their acceptance.

Test results will usually be sent directly to you and to Medicore Clinic UK Doctors. This may mean that you receive results before our Doctors have had the opportunity to review them.

Once Medicore Clinic UK receives the test results, the Doctor who requested the test will review the findings and provide comments in your Portal. You will be notified via email, and both the comments and results can be securely accessed using your date of birth through the provided link.

Please note that our Doctors, who are general practitioners, rely entirely on the diagnostics provider you select and cannot assume responsibility for the accuracy of results or the experience of obtaining these investigations, as they are managed by independent providers unaffiliated with Medicore Clinic UK.

LETTERS (including but not limited to Referral Letters):

A fee, as per the current rates (see Costs), will be charged for a Letter, including but not limited to referral letters. These letters are typically limited to two (2) A4 single-sided pages, subject to Medicore Clinic UK’s spacing and layout requirements at its discretion. If you require a longer letter, you must pay charges for an equivalent number of standard letters, as agreed with your Doctor.

PRIVATE REFERRALS:

Medicore Clinic UK can facilitate referrals to private providers when the medical condition and specialty you wish to be referred for align with medical and ethical appropriateness. It’s crucial to understand that the decision to refer rests entirely with the Doctor you are consulting with, and Medicore Clinic UK does not assume responsibility for any individual Doctor’s determination regarding the appropriateness of the referral or whether it will be granted.

NHS REFERRALS:

As a private GP provider, Medicore Clinic UK does not have the capability to directly refer to NHS specialists or services because the NHS does not commission Medicore Clinic UK’s services, and there are no contractual arrangements with NHS providers. However, our Doctors are more than willing to provide you with a letter for your NHS GP, summarizing the discussion and any recommended referrals from your appointment. Subsequently, it will be your NHS GP’s decision to assess the information and refer to their NHS commissioned services as they deem fit. Medicore Clinic UK cannot be held responsible for whether your NHS GP or their commissioned services accept the recommendations made by Medicore Clinic UK Doctors.

By accepting the charge for referral letters, you acknowledge and accept that we cannot be held financially or medically responsible if your referral is declined. You also confirm that you have provided your Doctor with a complete and accurate medical history, withholding no information that could be relevant to your referral or its likelihood of being accepted.

SICK NOTES:

A fee, as per the current pricing, will be charged for a sick note, which may not exceed one (1) A4 letter single-sided page in length. If you and your Doctor agree that a longer sick note is necessary and your Doctor is willing to provide it, charges will apply for the equivalent number of standard sick notes.

PURCHASE OF PRESCRIPTIONS, LETTERS, AND SICK NOTES:

Prescriptions, letters, and sick notes can only be purchased during a live session with a Doctor. If you verbally agree to the charges during the session, we will consider this as authorization and apply the charges to the credit/debit card you used for booking the appointment. If your card is declined, you will not be able to purchase the service, prescription, letter, or sick note. In this case, if you wish to use an alternative payment method, you must book a new appointment, use a debit/credit card, and request the service from the Doctor during that appointment. Please note that there is no guarantee that the next Doctor will agree to provide the service, letter, or sick note proposed by the previous Doctor.

CONTENTS OF PRESCRIPTIONS, LETTERS, AND SICK NOTES:

You acknowledge that each Doctor creates prescriptions, letters, and sick notes, supporting letter for social circumstances such as housing via the system based on their professional judgment and legal obligations. The content of these items is individual, unique, and dependent on the information you provide to the Doctor. You must not alter the content of these items. Medicore Clinic UK cannot guarantee that these items will contain the specific content you desire or expect.

DELIVERY OF PRESCRIPTIONS, LETTERS, AND SICK NOTES:

If you lose a prescription, letter, or sick note, you can inform us by email, and we will arrange a replacement.

Prescriptions typically need to be printed by you from your secure email and provided to a pharmacist for medication dispensing. While some pharmacists may accept electronic copies (via email) of prescriptions issued by Medicore Clinic UK, we cannot guarantee or assume responsibility for individual pharmacist dispensing procedures and protocols. Medicore Clinic UK will make reasonable efforts to assist pharmacists with any questions they may have regarding the dispensing process.

DELIVERY BY FIRST CLASS POST:

We offer delivery of documents to UK mainland addresses using Royal Mail first class post (or equivalent) once. Your document will be sent on the same day (or the next working day if it’s a weekend or public holiday) if your consultation is before 2pm, and on the next working day if it’s after 2pm. Please note that we cannot guarantee specific delivery times or dates. If you haven’t received your document within three (3) working days of your consultation, please contact us. If you don’t report any delivery issues, we will assume that you received the documents within forty-eight (48) hours of sending.

DELIVERY BY COURIER:

In certain situations, letters, referrals, and laboratory request forms can be delivered by courier. Delivery times and costs will be discussed and agreed upon with your Doctor during your consultation.

COSTS:

Service costs will be collected from the debit/credit card used to book your appointment after discussion and agreement with you. Medicore Clinic UK does not accept insurance payments on your behalf unless your insurer provides written confirmation of responsibility for your consultation and associated services. It is your responsibility to ensure that your credit or banking provider enables Medicore Clinic UK to authorize or clear payments from your card. Failure to do so may result in formal actions to recover fees and charges incurred.

CONSULTATION COSTS:

A consultation with a Doctor lasts fifteen (15) minutes, and the costs are displayed on the website and booking system. These costs will be debited from your card during the booking process. This card will also be used for any additional services requested during your consultation, so it’s essential to have sufficient available funds or credit on the card used for booking.

EXTENDING APPOINTMENTS BEYOND 15 MINUTES:

Extending your consultation beyond 15 minutes is generally not possible, as the Doctor may have another appointment scheduled afterward. If you require more time, you will need to book another appointment, with no guarantee that the same Doctor will be available. The availability of the next appointment will depend on the schedule.

COSTS OF ADDITIONAL SERVICES:

Charges for services like letters, sick notes, referrals, laboratory investigations, diagnostic referrals, prescriptions, and medications can only be accepted during a live session with a Doctor. You will be asked to accept or decline these charges, including a quote. If you verbally agree to the charges, we will consider this as authorization to apply the charges to the credit/debit card used for booking the appointment, to be settled at the end of the consultation.

DELIVERY COSTS:

Standard delivery involves sending items by Royal Mail first class post (or equivalent) to UK mainland addresses only. Costs for alternative delivery methods can be provided upon request if not available on the website. You are responsible for providing the correct address, whether email or postal, as this is the address Medicore Clinic UK will use.

CHARGES FOR CANCELLED (DISRUPTED) OR MISSED SESSIONS:

If Medicore Clinic UK determines that your consultation was disrupted, we will refund the consultation fee to the credit/debit card used for booking, at our sole discretion.

DISRUPTED CONSULTATION:

A disrupted consultation may encompass various scenarios, including but not limited to:

Suspension of the Medicore Clinic UK System at your scheduled appointment time.

A Doctor concluding an appointment at your request, particularly if you are already acquainted with them.

If you believe you are entitled to a refund, it is essential to promptly contact us, providing comprehensive details about the consultation and a written description of the issue or concern you wish to address.

We do not issue refunds in cases where Medicore Clinic UK is not at fault. These instances include:

Inability to have a private prescription, correctly provided via the System, fulfilled or the associated medication dispensed at your chosen pharmacy, for any reason.

Consultation disruption due to your actions, as determined solely by us.

Missed appointments, as determined solely by us. In such cases, you will be charged the full appointment fee as previously described.

Failure to receive a prescription, referral letter, or sick note following a consultation.

Not utilizing all available minutes during a started appointment.

ELECTRONIC MEDICAL RECORDS:

The Doctor will create a record of your consultation. If you wish to obtain a copy of your medical records, please request this from your Doctor, and they will securely share them with you. We recommend that patients periodically request their medical records to facilitate sharing this information with other healthcare providers and medical insurers.

We have the discretion of recording audio of the consultation for monitoring and training purposes. This will be stored under the data protection act.

INFORMATION RESOURCES (OPT-IN):

If you have purchased goods or services from us and have not opted out of marketing, you will receive marketing communications from us. By opting in to non-essential marketing when making a booking, you agree to receive offers, promotions, surveys, newsletters, and other information related to common medical and health topics, preventive care messages containing specific medical and health-related information, links to related websites, and specific questions regarding your Medicore Clinic UK experience or other services.

If you do not wish to receive such communications, you can opt out at any time by unsubscribing from our communications or by emailing hello@houseofhealth.org.uk

FAIR USAGE POLICY:

Recording any part of a consultation via the service is prohibited, as it constitutes a breach of these Terms and Conditions and a violation of data protection laws.

You may link to our website’s home page in a fair and legal manner that does not harm our reputation or take advantage of it. You must not establish a link that implies any form of association, approval, or endorsement on our part where none exists. Links to our site should only be created on websites owned by you. We reserve the right to withdraw linking permission at any time.

Our site should not be framed on any other site, and you may only create a link to our site’s home page.

If you wish to use our site’s content for purposes other than those mentioned above, please contact us.

Our website may contain links to third-party sites and resources. These links are provided for informational purposes only, and Medicore Clinic UK has no control over their content.

INTELLECTUAL PROPERTY:

Except for your Electronic Medical Record (EMR), Medicore Clinic UK retains all rights, titles, and interests in the Medicore Clinic UK name, the Services, and any information, products, documentation, software, or other materials used in relation to the Service. This includes any patents, copyrights, trade secrets, trademarks, service marks, or other intellectual property rights related to these in any territory.

LEGAL NOTICES AND DISCLAIMERS:

It is essential to consult a Doctor or qualified healthcare provider regarding any medical concerns, as well as before initiating, discontinuing, or modifying any treatment or medication, even if you have previously sought medical advice through our website or service.

Medicore Clinic UK does not guarantee that a video consultation is the best approach for seeking advice or the most suitable course of treatment for your specific healthcare issue. If the Doctor believes that a face-to-face consultation is more appropriate, they will advise you accordingly during the consultation. Additionally, Medicore Clinic UK video consultations are not a replacement for your primary care provider. You agree to promptly contact your GP if your condition changes or your symptoms worsen. If you require urgent care, dial 999 or contact your nearest emergency services center immediately.

LIMITATION OF LIABILITY:

Medicore Clinic UK is responsible for loss or damage that is a foreseeable result of breaching this contract or failing to use reasonable care and skill, but we are not liable for any loss or damage that is not foreseeable. Loss or damage is considered foreseeable if it is obvious or if, at the time of purchasing Services, both parties were aware that it might occur, such as if you had discussed it with us during the sales process.

We do not exclude or limit our liability where it is unlawful to do so. This includes liability for death or personal injury resulting from our negligence, fraud or fraudulent misrepresentation, or a breach of your legal rights concerning the Services.

We are not liable to any Customer for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising from:

• Inability to use the System.
• Use of or reliance on any content displayed on websites linked to the System.

Medicore Clinic UK assumes no responsibility for the content of websites linked on the System, and links should not be interpreted as our endorsement of those sites. We are not liable for any loss or damage resulting from a Customer’s use of such sites.

DELIVERY OF SERVICES:

You agree that the provision of Services is contingent upon your full payment of all consultation, administrative, and/or delivery fees related to the Services you incur. Medicore Clinic UK fees and charges do not cover pharmacy fees or the costs of diagnostic/imaging services. We do not accept insurance payments on your behalf, unless expressly confirmed in writing by Medicore Clinic UK. All fees and charges, without exception, incurred during the consultation are your responsibility and must be pre-authorized before receiving any Services, either in whole or in part. Additionally, they must be settled immediately after the Services are provided.

Medicore Clinic UK reserves the right to modify its Costs and/or pricing structure at its sole discretion, implementing the new Costs and/or pricing structure before billing you for payments in accordance with these Terms and Conditions. The Services may not be provided, or consultations may be terminated or canceled if your billing information is inaccurate, invalid, lacks funds, or receives a negative response during our pre-authorization process.

You expressly grant Medicore Clinic UK a license to pre-authorize or charge any debit and/or credit cards you have entered during the appointment booking process before enabling the provision of Services. Failure to complete our pre-authorization or authorization processes is likely to result in the non-provision of Services.

LATE ARRIVAL, CANCELLING APPOINTMENTS, AND MISSED APPOINTMENTS:

You are allowed to join the scheduled consultation up to one (1) minute before its designated end time. For instance, if you’ve booked a 15-minute session at 3 pm, you may commence the consultation as late as 3:09 pm, but no later. If, by chance, you’ve reserved an appointment consisting of two (2) 15-minute sessions and you don’t arrive within the first fourteen (14) minutes of the initial session, you will also forfeit the right to attend the subsequent session, which may be reassigned.

Cancellation of a booking can be done by following the cancellation link provided in the email confirmation received upon appointment booking. A successful cancellation will prompt an email from Medicore Clinic UK confirming the cancellation, along with an on-screen confirmation message. If you do not receive the cancellation email or see the on-screen confirmation, you must either attempt cancellation again or reach out to us at 01218241600 It is understood that Medicore Clinic UK bears no responsibility and accepts no liability for any costs, expenses, or losses arising from your failure to properly cancel a consultation. Failure to cancel an appointment may result in a cancellation fee (see below) and/or the full fee for the appointment(s) not canceled, subject to the sole discretion of Medicore Clinic UK.

Missed appointments occur when either you or a Doctor is not present in the video-surgery by the start time of an appointment confirmed by Medicore Clinic UK (with the allowance of being up to 14 minutes late, as explained above). In such cases, the following rules apply:

If you fail to attend your appointment on time, a cancellation fee equivalent to the full cost of the consultation as displayed on the booking system for each Missed Appointment will be charged. For example, if you had booked an appointment consisting of two (2) 15-minute sessions and failed to attend, the cancellation fee would cover the full cost of the 30-minute appointment you had scheduled.

Please note that if you cancel your appointment 48 hours or more before its start time, you will benefit from FREE CANCELLATION, and no cancellation fee will be incurred. If you cancel within 24 hours, it will be considered a missed appointment, and you will be liable for the cancellation fee.

You acknowledge that Medicore Clinic UK is authorized under these Terms and Conditions to deduct such amounts from the debit/credit card used to confirm your appointment booking.

If a Missed Appointment occurs because a Doctor did not attend your appointment on time, we will refund the charge made on your debit/credit card at the time of your booking.

CIRCUMSTANCES OUTSIDE OUR CONTROL:

Medicore Clinic UK provides no guarantee that the System or Services will be uninterrupted, completely secure, or error-free, nor that any defects will be rectified. We do not take responsibility for transmission errors or any data corruption or compromise that may occur during transmission over local or interchanged telecommunication carriers.

Reasonable precautions are taken by Medicore Clinic UK to safeguard against equipment and software failures. Regular data backups are performed. In the event that data restoration from backup becomes necessary, this process may take several days to complete, and during this time, any booked sessions will be considered “disrupted” (see clause 28).

Neither Medicore Clinic UK nor its officers, employees, or agents shall be held liable if the supply of the Service is delayed or obstructed by circumstances beyond its control. In such cases, we will notify you as soon as possible and take measures to minimize the impact of the delay or failure. If there is a risk of substantial delay, you may contact us to cancel your appointment and receive a refund for any services you have paid for but not yet received.

PRIVACY:

By accepting these Terms and Conditions, you acknowledge your understanding of, and commitment to comply with, Medicore Clinic UK’s Patient Privacy Policy, which is an integral part of these Terms and Conditions by reference.

APPLICABLE LAW:

These Terms and Conditions are governed by English law, and any legal proceedings regarding our Services can be initiated in the English courts. If you reside in Scotland, legal proceedings related to the products can be brought in either the Scottish or English courts. For residents of Northern Ireland, legal proceedings concerning the products can be brought in either the Northern Irish or English courts.

NOTICES:

Medicore Clinic UK may contact you via email, using the email address provided in your Account, or through written communication sent to the postal address listed in your Account. Additionally, general notices may be posted on the System.

CONTACT:

Hello@houseofhealth.org.uk or call 01218241600

Modifications To The Service And Prices